Privacy Policy

1. GENERAL

This personal data protection policy aims to inform you of our practices and the conditions under which LumeVille registered in the Trade and Companies Register of Besançon under number 851383281 and whose offices are located at 4 chemin des Grands Bas, 25000 Besançon (hereinafter “LumeVille” or “we”) collects, uses and stores your personal data (hereinafter the “Data”) that you provide to us through our platform (the “Platform ") accessible from the website www.lumeville.com or our partner sites.

This policy sets out how we process the personal data we collect and that you provide to us. We invite you to read this document carefully to know and understand our practices regarding the processing of your personal data that we implement, and inform you that consultation and/or use of our Sites necessarily entails acceptance of the this Policy.

2. WHAT PERSONAL DATA DO WE COLLECT AND HOW IS IT COLLECTED?

Depending on the nature and purpose of your interaction with LumeVille (subscription to the newsletter, completion of contact forms, as well as during possible telephone exchanges, etc.) we may collect the following data:

The data you transmit directly to us when:
– You fill out forms (such as the newsletter subscription form)
– Create an account to place an order
– You contact us, whether by telephone, email or any other means of communication, or when you send us a request.

Data we collect automatically when:
– You connect to our services using the social media features made available to you. LumeVille will have access to some of the data (in particular, your first name, last name, photograph, email address, telephone number and number of Facebook friends) of your account on the said social network in accordance with the general conditions of use of the social network concerned. We may also collect some of your Personal Data when you interact with features of these social networks, such as “Like” features.

– You visit our site or our partner sites. We may collect, in accordance with applicable legislation and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as in particular your IP addresses, data connection, types and versions of internet browsers used, types and versions of plugins of your browser, operating systems and platforms, data concerning your navigation path on our Platform, in particular your path on the different URL pages of our Platforms, the content you access or view, search terms used, download errors, length of time certain pages are viewed, your device's advertising ID, page interactions, and any phone number used for us contact. Among the technologies used to collect this information, we notably use cookies.

3. WHO COLLECTS YOUR PERSONAL DATA AND WHO IS IT SHARED WITH?

LumeVille is responsible for the processing of personal data and will make decisions regarding the purposes and methods of data processing and the instruments to be used, also including those used within the framework of security measures.

Furthermore, as part of our activity, and for external processing purposes, personal data may be communicated to external companies to ensure the management of the site and services. Thus, your payment data is transmitted to our payment providers and to the banking establishments holding the account as part of the completion of transactions linked to your purchases and the management of marketing operations.

The latter are obliged by contractual obligations to respect the confidentiality of the data and to use it only for the purposes for which we transmit it to them.
Your Data may be transferred to any buyer or other successor in the event of a merger, assignment, restructuring, reorganization, dissolution or other sale or transfer of part or all of LumeVille's assets due to uncertainties or bankruptcy, liquidation or other processes in which the Data of users of L umeVille sites are among the assets sold.

Finally, we may also disclose your Data:
– to comply with any legal mandate, law or legal process, including government and regulatory requests;
– if we believe that disclosure is necessary or appropriate to protect the rights, property or safety of LumeVille, its customers or other stakeholders. Such disclosure includes exchanging information with other companies and organizations for the purposes of protection against fraud and counterfeiting.

Links to third party sites

The Sites may contain links to various social media platforms managed on third-party servers, by people or organizations over whom LumeVille has no control.

Therefore, we cannot under any circumstances be held responsible for the way in which your Data will be stored or used on the servers of these third parties.
We advise you to read the applicable Data protection policy of each third-party website that you access via our Site in order to assess the way in which your Data will be used.

4. FOR WHAT PURPOSES DO WE USE YOUR DATA?

Your personal data is collected and processed for purposes strictly related to the use of the website and its services, following registration on the site and the purchase of items.
Your personal data may also be used in other processing operations, but in any case under terms compatible with these objectives. Your personal information will be processed in particular for the following purposes:
– execute the sale concluded between you and us and provide you with the information and services requested;
– send you, in accordance with the applicable legal provisions and with your agreement when required by law, marketing, advertising and promotional messages and information relating to the use of our services, or suggest and advise you on goods or services may be of interest to you. We may also use your data to send you advertising messages that may be of interest to you on social media platforms or third party sites. If you would like more information on this subject, we invite you to read the contractual documents of these platforms;
– provide you with all information concerning LumeVille services and the purchase of items on www.lumeville.com (such as, for example, alerts likely to interest you, our news) by e-mail, SMS or any other means of communication;

– provide you with information on Internet browsing, the compatibility of your browser, as well as consultation and loading of the pages of www.lumeville.com;

– help us preserve a healthy and secure environment on our Platform;
– Respect our rights and obligations stipulated in contracts concluded with users as well as for any other legal purpose.

We also use cookies or trackers as part of marketing activities:
– in order to improve your user experience, in particular by:
o allowing our site to recognize your equipment, so you will not have to provide the same information several times in order to perform the same task;
o recognizing the username and password you have already provided so that you do not have to enter them on each web page that requests them.
– analyze traffic and data on our site in order to:
o measure the number of users, thus making it easier to use and ensuring their ability to respond quickly to your requests;
o estimate browsing habits and speed up your searches;
o help us understand how you use our site in order to improve it.

5. WHAT ARE THE SECURITY MEASURES TO PROTECT YOUR DATA?

We have implemented security measures to minimize the risks of destruction or loss, even accidental, of this data, unauthorized consultation or processing of data or non-compliant with the collection purposes indicated in our Privacy Policy. Confidentiality.
Given the particularities inherent to the Internet, it is however impossible for us to guarantee that the security measures put in place for the protection of the website and for the transmission of data on www.lumeville.com limit or exclude any risk of unauthorized access. authorized or loss of the latter.

We cannot be held responsible for non-compliance with the privacy settings or security measures in place on our Sites.
We advise you to equip your computer with software tools ensuring the protection of the transmission/reception of your network data, both input and output, (such as for example an up-to-date antivirus system) and to ensure that your Internet service provider has taken the necessary measures to ensure the security of network data transmission (such as, for example, by means of firewalls and spam filters).

6. WHAT ARE YOUR RIGHTS ?

You have the right, at any time, to ask LumeVille for confirmation of the existence or not of personal data concerning you, even if they have not yet been recorded.

In addition, you have the right to receive from LumeVille information on the origin of your personal data, the means used for their processing and the purposes of the latter, the reasoning underlying any data processing carried out at using electronic tools, detailed information on the holder and those responsible for data processing, as well as the indication of the subjects or categories of subjects to whom your personal information could be disclosed or who could have access to it, in quality , for example, of those responsible or subjects responsible for the processing.

This information is contained in part in our Privacy Policy.

You have the right to obtain at any time from LumeVille:

– updating, rectifying or, if you wish, integrating your personal information;
– the deletion, conversion to an anonymous format or blocking of your personal information (which has been subject to unlawful processing), including data which does not need to be retained for the purposes for which it was was collected and then processed;
– confirmation that the operations carried out in accordance with the paragraphs above have been notified (with the content of said operations) to those to whom the information was disclosed or communicated, except in situations where this is impossible or when the means used are clearly disproportionate to the protection of rights.

You have the right to object, in whole or in part:
– for legitimate reasons, to the processing of your personal information, even if this processing respects the purposes for which they were collected;
– to the processing of your personal data for advertising or direct marketing purposes or for the purpose of conducting marketing studies or commercial communication actions.

You also have the right to define guidelines relating to the fate of your Data in the event of death.

Before responding to your request, we may verify your identity and ask you to provide us with more information to respond to your request.
We will endeavor to respond to your request within a reasonable time and, in any event, within the time limits set by law.

7. LINKS TO OTHER WEBSITES AND SOCIAL NETWORKS

Our Platform may occasionally contain links to the websites of our partners or third-party companies. LumeVille does not control or carry out surveillance operations on such sites and their contents. LumeVille cannot be held responsible for the contents of these sites and the rules adopted by them, including with regard to the protection of your privacy and the processing of your personal data during browsing operations.

We invite you to read their general conditions of use as well as their confidentiality policy before transmitting your Personal Data to them.

www.lumeville.com provides a link to these websites solely to assist the user in their search and navigation and to facilitate their connection to other sites through hypertext links. Activation of the link does not imply any recommendation or report from LumeVille with a view to accessing and browsing these sites, nor any guarantee concerning their content, the services or the goods provided by them and sold to users of Internet.

8. CONTACT

For any questions relating to this privacy policy or for any request relating to your personal data, you can contact us by email office@lumeville.com, or by post: LumeVille - 4 chemin des Grands Bas - 25000 Besançon

9. CHANGES TO OUR PRIVACY POLICY

LumeVille may modify or simply update all or part of the Privacy Policy of www.lumeville.com, including when changes are made to legal provisions or regulations which govern data protection and protect your rights. They will be binding as soon as they have been published on the website in this section. Therefore, we invite you to regularly consult this page in order to be aware of the latest update of the Privacy Policy of www.lumeville.com